Refund Policy

Last Updated: March 2026

At OKADS®, we are committed to delivering high-quality digital marketing services. Please read our refund policy carefully before purchasing any service.

1. General Policy

All sales of digital marketing services are generally considered final once work has commenced. However, we understand that circumstances may arise, and we handle each case with fairness and transparency.

2. Eligible Refund Scenarios

Service Not Started: If you have paid but we have not yet commenced work, a full refund will be issued within 7 business days.
Double Payment: If you have been charged twice in error, the duplicate amount will be refunded within 5 business days.
Service Non-Delivery: If OKADS® fails to deliver agreed services without valid reason, a proportionate refund will be provided.

3. Non-Refundable Items

Services already delivered or partially rendered
Ad spend paid to Google, Meta, or other platforms (these are governed by the respective platform's refund policies)
Monthly management fees once the billing cycle has started
Setup fees, strategy documents, or custom research reports
Services cancelled mid-month without prior 15-day notice

4. Dissatisfaction with Results

Digital marketing results depend on many external factors. Dissatisfaction with results (such as rankings or lead volume) does not automatically qualify for a refund. However, we are committed to working with you to improve outcomes.

5. How to Request a Refund

To request a refund, contact us within 7 days of the issue:

Call: +91 9624900804
WhatsApp: wa.me/919624900804

Please provide your name, payment details, and reason for the refund request. We aim to resolve all refund requests within 10 business days.

6. Modifications

OKADS® reserves the right to update this Refund Policy at any time. The latest version will always be available on our website.